ENCORE Medical Education, LLC (referred to in this policy as “ENCORE” or as “we”, “our”, and “us”) maintains educational websites, meeting registration websites; and, organizes and/or licenses content for live educational activities.

If you are an attendee at (either virtually or live) at an Encore educational activity, you are asked to register online, or through a phone app. Encore uses your information for the planning and promotion of live and online educational activities, distribution of Certificates of Attendance or Participation, and delivery of CME credits.

If you register online through, QR code or phone app; or, if you visit one of our websites to browse, you will transfer certain personal data to Encore in the United States. In order to comply with international data privacy protection laws, Encore will explain in this privacy policy exactly how we use the personal data we collect from you.

What data do we collect?

As a part of the evaluation form, Encore collects your personal identification information, which may include your name, company or institution affiliation, address, and your email address. If you access our website directly, we may collect other data from you including data regarding your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address.

How do we collect your data?

You provide or initiate the collection of most of the data we collect. We collect data and process data when you voluntarily complete an evaluation or survey, provide feedback or make comments or ask questions through our website or via email, and use or view our website via your browser’s cookies. We may also receive your data indirectly from the company holding a medical education activity you attended. Providing your personal data directly to us is entirely voluntary, and there are no consequences from your failure or refusal to provide your data.

How will we use your data?

Encore collects your data so we can determine who has attended (either virtually or live) medical education activities. We use your data for the purposes of awarding Certificates of Participation and for the certification of continuing medical education credit. We also use your information and feedback to plan and improve future educational activities. We may contact you through your email address to give you more information on current and new educational activities organized or directed by Encore. We may use information obtained through cookies on our website to learn more about your browsing interests. We will not share your data with any other person or company for the purposes of their offering you their products or services.

How do we store your data?

Encore uses reasonable precautions, including appropriate technical, administrative, and physical procedures, designed to protect your personal data from loss, misuse, or alteration. If we contract with other companies to provide us with services, we will require them likewise to use reasonable safeguards to protect your personal data. However, we are not responsible for any breach of security or for the actions of these parties. Due to the design of the internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties. Encore will not transfer your data to anyone outside of the United States other than Encore employees through their use for business purposes of the Encore email server.

We will keep the information you provide to us for a period not exceeding five (5) years. Once this time period has expired, we will delete your data by using technological methods designed to destroy the information permanently.

What are your data protection rights?

Encore wants to be sure you are fully aware of all of your data protection rights. Because the European Union has enacted a regulation known as the GDPR to protect the collection of personal data from persons in the EU, we will give to you and all of those from whom we collect personal data the protections required by the GDPR. Those include:

• The right to access –The right to ask Encore for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification –The right to request that we correct any information you believe to be inaccurate or incomplete.

Under certain conditions, you may be entitled to the following:

• The right to erasure –The right to request that we erase your personal data.
• The right to restrict processing –The right to request that we restrict the processing of your personal data.
• The right to object to processing – The right to object to our processing your personal data.
• The right to data portability – The right to request that we transfer the data we have collected to another organization or directly to you.

How do we get information from you when you browse our website?

We may use cookies on our website to collect certain personal data from you. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.

How do we use cookies?

There are many different types of cookies, but our website only uses cookies for two purposes. The most important one is to improve our website’s functionality so that your experience there is easy and beneficial to you. Secondarily, we may also collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. This will permit us to learn more about who is interested in our programs and events, but we will not share this information or any of your personal data with anyone for advertising purposes.

How can you manage cookies?

You can set your internet browser not to accept cookies. However, in certain cases some of our website features may not function as a result of your refusing cookies. For further information on cookies, including information on how to disable cookies on your browser, visit allaboutcookies.org.

Encore’s systems and website do not support “Do Not Track” at this time. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.

What about your privacy on other websites you access through Encore’s website?

Encore’s website may contain links to other websites. This privacy policy applies only to the Encore website, so if you click on a link to another website when you are visiting Encore’s site, you may be redirected to a site maintained by another company. If this occurs, you should read their privacy policy in order to determine what protection they offer for your personal data.

How will you know if Encore’s privacy policy changes?

We keep our privacy policy under regular review, and we will place any updates on this privacy policy page on our website. You should access this page in order to determine the most up-to-date version of this policy. This policy was last updated on July 15, 2019.

How do you contact Encore to ask questions or to exercise your data protection rights?

If you have questions or concerns about this policy, or you want to change the data you have provided to us, you may contact us through the information below. If you make a request to exercise one or more of your rights, we have one month from the date we receive it to respond to you.

Here are the ways you may contact us:

By email: dataprotect@encoremeded.com

In writing via mail or courier: Encore Medical Education, LLC

Fran Grega, President and Data Protection Officer

1967 Cedardale Avenue

Baton Rouge, LA 70808

What if you are a resident of California?




California has enacted a data privacy law for its citizens known as CalOPPA. CalOPPA requires commercial websites and online services to post a privacy policy such as this one, which states the information being collected and those individuals or companies with whom it is being shared. To view more information about CalOPPA, click here.



In accordance with CalOPPA, in addition to all of the other protections we have outlined in this privacy policy, Encore promises that users can visit our site anonymously, and that we will add a link to this privacy policy, labeled to include the word “Privacy”, on our website’s home page.

If you are in the European Union, who is the supervisory authority to contact regarding your privacy rights?

If you reside in a country within the European Union, should you wish to report a complaint about our privacy policy or feel that Encore has not addressed your concern in a satisfactory manner, you may contact the EU Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/